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For us there is just one goal, customer satisfaction. And we know it's an
endless journey to reach that goal
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Service without limits
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When you purchase a Hightemp heat treatment plant you also choose a reliable
partner. You can depend on our support in all matters regarding the system's
operation. The best trained, experienced experts are your contacts for any
service and spare parts supply, repair and maintenance, investment decisions,
technical advice and staff training
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Professional Furnace Manufacturer
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manufacturer is an assembler. It could be said that he does not manufacture
anything. Having carried out indepth research, he orders components and
technical material that come from very different technological sectors, all of
which are expected to fit together in a well-balanced unit. These parts and
materials come from technological sectors concerned with heat studies,
chemistry, physics, mechanics, electricity, electronics and more recently
computer science, robotics, cybernetics and environmental research. Very few
machine manufacturers have to include so many different scientific disciplines
in one unit. ....... Contrary to what one would think, this furnace or assembly
is "fragile". Each furnace has its own well-defined personality. No two
furnaces are exactly the same and this alone makes this industry a case apart
that has to be considered as a separate issue. An inlet of air, preferential
currents, propane that contains too much butane, a deposit of furnace black,
the circulation of unwanted oil and other problems that are too many to
mention, all upset the furnace cycle. How can we troubleshoot these problems
that not only upset production, but also the morale? Perhaps by introducing an
additional control unit? Yes and no. Yes, because it is not only advisable, but
also essential for achieving perfection. No, if we are under the illusion that
this unit is enough to solve all the problems by itself, because quite the
opposite is true. Furnaces continue to be operated by men, who must be more and
more highly trained. To design and produce these furnaces, producers employ the
most highly qualified engineers and technicians. To make these furnaces operate
to their full advantage, customers must do the same. .....As the systems that
control, regulate and run the furnaces become more complex and sophisticated,
so it becomes more and more essential for men to discuss these matters
together. Watch an engineer standing in front of a faulty furnace. He looks
exactly like a doctor who knows his profession, who knows the subject but does
not know how the furnace has been used. The search for the truth is not always
straightforward. In short, to produce furnaces, it is vital for the furnace
operator, the person responsible for the heat cycle, the technician who carried
out the latest programmed maintenance jobs and the furnace designer to
collaborate together. By working together in this way, the producer and the
final user will have real hopes of achieving success ...........". |
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R.Caule |
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from "Traitment Thermique",
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| edition 199,1986 |
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